PROFILE OF HAYLEY HYND
Hayley completed her Matric and high school career at St Dominic’s Convent and her primary schooling at St Andrew’s in Bedfordview. Hayley was an active member of her Youth Group, being a youth leader.
Hayley studied travel and tourism through Rennies Travel Training Institute (TTI), graduating with exemptions and excelling in customer care. She also completed her Galileo course and did her practical training at Rennies Sandton.
She started her working career as a wholesale Tour Operator and worked her way up from a Trainee to a Senior Travel Consultant. She was sent to London for educational work experience as well as to New York and New Zealand where she represented South African Tour Operators. She also attended several management courses and was awarded with a ‘Personality of the Year’ certificate.
Hayley joined VCA in 2001 and is now the Managing Director. She is a highly experienced Skills Development Facilitator and is in possession of a National Certificate in Skills Development Facilitation.
Hayley is passionate about training, development and upliftment of all South Africans but firmly believes in starting with her staff, the company and all people she comes into contact with. She is responsible for all CSI and community outreach projects which VCA embarks on.
Hayley completed a National Certificate in Human Resource Management, through Maccauvlei, in 2006 as well as a National Diploma in Human Resource Management and practices completed in 2012 through BMT. Hayley is a qualified AET facilitator for AET Levels 1-4 in Numeracy and Literacy and is a member of the South African Board of Personnel Practitioners, and has the professional registration of HR Associate, Specialist and Learning and Development. She is also a registered and qualified Assessor and Moderator.
Hayley has completed short courses in Marketing Management and Effective People Management through UCT School of Business in 2013. Hayley has also completed courses in Digital Marketing and Project Management through Udemy in 2020.
She was chosen as a participant in the Goldman-Sachs 10000 Women initiative, which is a Certificate in Entrepreneurship, and graduated from the program in June 2014. She was also chosen to address her group of 54 graduates at their closing ceremony.
Hayley, as well as VCA was featured on eTVs Its My Biz Season 4. She was currently mentored by the three thought leaders from her show – Jenna Clifford, Amy Kleinhans-Curd and Donna McCallum
She attended the National Achievers Congress in 2013.
Hayley is also a qualified mentor, and has mentored learners, entrepreneurs and business owners for GIBS, in their ED department. She has also been chosen as a mentor for the Cherie Blair foundation and has participated as a mentor on the Mentoring Walk by the Passionate Professional and Vital Voices. Hayley was also a Mentor for Shanduka Black Umbrella.
Due to her passion to make a difference, Hayley was a Board Member of the Benoni Child Welfare Association and a member of the Home Start board. She is a Commissioner of Oaths.
In 2016, she received a bursary, through the Wits Business School, and completed an NQF 8 certificate program for Women in Leadership.
In 2020, she has completed COVID-19 training in response to the growing epidemic.
Her contact details are:
Tel: (011) 425-3575
Cell: 083 381 8081
Fax: (086) 531- 4688
Learn more about Hayley
CONTAC 1 | RENNIES TTI | 1995
HR MANAGEMENT & PRACTICE SUPPORT CERTIFICATE|MACCAUVLEI | 2006
AET FACILITATION CERTIFICATE|MEDIAWORKS | 2007
SKILLS DEVELOPMENT FACILITATION CERTIFICATE|CCI ONLINE | 2007
ASSESSORS CERTIFICATE|ACCELERATED CHRISTIAN EDUCATION | 2007
HR MANAGEMENT NATIONAL DIPLOMA|BMT COLLEGE | 2012
EFFECTIVE PEOPLE MANAGEMENT|GET SMARTER | 2012
MARKETING|GET SMARTER | 2012
10000 WOMAN CERTIFICATE FOR ENTREPRENEURS|GIBS | 2014
MODERATORS CERTIFICATE|CCI ONLINE | 2014
MENTORSHIP CERTIFICATE|VCA | 2015
GROW TO GREATNESS PART 1|UNIVERSITY OF VIRGINIA | 2015
WOMAN IN LEADERSHIP|WITS BUSINESS SCHOOL | 2016
Association of Skills Development Facilitators of South Africa
FASSET’S Skills Planning Committee 2011 (current)
Child Welfare Benoni
Obtained two scholarships, Personal and Business Mentorship
Featured on eTV “It’s my Biz”, Mentored by Jenna Clifford
Commissioner of Oaths
Skills Development Facilitation, AET facilitation, EE and BEE Consulting, Project Management, Recruitment, Policies and Procedures, Mentorship as well as QMS Systems, Health and Safety
MANAGING DIRECTOR | VELD COOPER & ASSOCIATES
July 2001 – Current
• Being a point of contact for all SETA/SETA client/ employer queries on all SDF matters
• Administrating and completing all tenders
• Visit clients in all parts of SA
• Management of staff – Internal and External
• AET facilitation
• Strategic Management and Planning
• BEE Consulting and advice
• Employment Equity consulting and advising on legal requirements
• Policies and Procedures, QMS Systems
• Skills Audits
• Mentorship work for GIBS in the ED field
• Mentorship for Cherie Blair Foundation
• Mentor on the Mentorship Walk with the Passionate Professional
• Auditing of Staff files
• Interviews with employees
• Reviewing and compiling of Policies and Procedures
INTERNATIONAL OPERATIONS COORDINATOR | PROTRAY
June 1998 – July 2001
• Introduced into Protrav to develop tour operations consulting in all areas of Protrav’s international database
• Assisting clients with requests, reservations amendments and queries
• Invoice reservations
• Checking and receipting all outstanding payments
• She was also required to maintain product knowledge and remain familiar with all current events, as Reservations Co-ordinator
She was promoted to Groups Co-ordinator, which entailed her being responsible for groups of 20 people and upward, to as many as 200.
• All air arrangements
• Visas, foreign exchange, hotel and transfer arrangements
• Short and coach tour reservations
SENIOR TRAVEL CONSULTANT | CREATIVE TOURS
February 1998 – July 2001
• Client queries
Director: Skills Planning
(011) 476 8570
Veld Cooper & Associates
(011) 425 3575
(011) 523 6600